Pemanfaatan Chatbot Berbasis Kecerdasan Buatan sebagai Media Edukasi Pembelajaran


Authors

  • Jamilatul Badriyah Universitas madura, Pamekasan, Indonesia
  • Anang Faktchur Rachman Universitas madura, Pamekasan, Indonesia
  • Laili Romadona Universitas madura, Pamekasan, Indonesia
  • Ach. Maulidani Ubaidillah Solichin Universitas madura, Pamekasan, Indonesia
  • Siti Fathiar Rohmah Universitas madura, Pamekasan, Indonesia
  • Rina Susanti Universitas madura, Pamekasan, Indonesia
  • Agung Muliawan Politeknik Negeri Jember, Jember, Indonesia

DOI:

https://doi.org/10.47065/jpm.v6i4.3000

Keywords:

Chatbot; Analys; Evaluation; Interactive; Media

Abstract

This community service project seeks to create an educational chatbot as a helpful digital tool for students at SMP-IT Al Irsyad Al Islamiyah Pamekasan. The community service initiative was carried out in three key phases: assessing needs, designing and developing the educational chatbot, and providing training and outreach to both teachers and students. The needs assessment was carried out through interviews and observations to understand the learning styles, key subjects, and the preparedness of the school's digital setup. The findings from this assessment formed the foundation for creating a prototype of the educational chatbot aimed at assisting students in understanding their study materials interactively and making them available beyond school hours. An evaluation of the implementation was executed using a Likert-type questionnaire to assess students' views on the educational chatbot's effectiveness. The feedback indicated that users had a favorable view of the chatbot. The overall average score reached 3. 96, with specific scores showing ease of use at 3. 89, clarity of responses at 3. 89, response time at 4. 00, its learning advantages at 3. 94, and overall satisfaction at 4. 08. These results suggest that the educational chatbot is perceived as user-friendly, aligned with educational requirements, and genuinely beneficial in facilitating the learning journey. The outcomes of this community service project demonstrate that the deployment of educational chatbots is a valuable tool in enhancing the learning medium and may also boost student motivation and their overall educational experience. Besides creating a prototype for the educational chatbot, this initiative also produced system documentation, a user manual, and a draft for a scientific paper to support the ongoing application of educational technology in schools.

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Published: 2026-04-30
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